CGM User Conference 2026 Terms and Conditions Contents 1. Registration and Payment 2. Cancellations and Refunds 3. Registration Transfers 4. Conduct and Onsite Behavior 5. Alcohol Consumption 6. Hotel Accommodations 7. Event Cancellation by the Company 8. Definition of Unforeseen Circumstances 9. Changes to the Event 10. Acceptance of Terms 11. Miscellaneous 12. Privacy Policy 1. Registration and Payment By registering for the CGM User Conference 2026 (“UC 2026”), hosted by CompuGroup Medical (“CGM”), you agree to comply with these Terms and Conditions. Full payment of registration fees is required to confirm attendance. The individual who registers multiple participants under a single account (“Account Holder”) is responsible for ensuring that all registered participants are aware of, have read, and agree to comply with these Terms and Conditions. 2. Cancellations and Refunds All cancellation requests must be submitted in writing via email to conference.us@cgm.com. • Before July 1, 2026: Registrants canceling their registration before July 1, 2026, will receive a refund of fees paid, minus a $100 administrative fee per account. If multiple individuals are registered under a single account, the $100 fee will apply once per account, not per individual. • On or After July 1, 2026: Registrants canceling on or after July 1, 2026, for any reason, will not receive a refund. CGM will not waive this policy under any circumstances. • No-Show Policy: Registrants who fail to attend the conference without prior written notice will be considered a cancellation after July 1, 2026, and will not be eligible for a refund. 3. Registration Transfers If you are unable to attend, you may transfer your registration to another individual from your organization at no additional cost, provided that written notification is received by CGM prior to the start of the conference. 4. Conduct and Onsite Behavior By registering, all participants agree to follow the onsite instructions and directions provided by CGM staff and event organizers. Participants are expected to always conduct themselves professionally. Excessive, disruptive, or inappropriate behavior during sessions, networking events, or other conference activities will not be tolerated. CGM reserves the right to remove any participant who is disruptive, intoxicated, or fails to follow staff instructions. No refunds or credits will be issued in such cases. 5. Alcohol Consumption and Gambling Alcoholic beverages may be served during evening or networking events. Participants are expected to consume responsibly. CGM IS NOT LIABLE WHATSOEVER FOR ANY ACCIDENTS, INJURIES, OR DAMAGES RESULTING FROM ALCOHOL CONSUMPTION OR IRRESPONSIBLE BEHAVIOR. CGM does not sanction or offer any gambling or gambling related activities during the conference. 6. Hotel Accommodations Conference registration is a contract with CGM only and not with the conference hotel. Hotel room reservations are managed directly between the registrant and the hotel. CGM does not control hotel availability, room conditions, or pricing. Any issues, disputes, or costs related to hotel bookings are the sole responsibility of the participant. CGM assumes no liability for hotel accommodations or related expenses. 7. Event Cancellation by the Company In the unlikely event that CGM must cancel the User Conference due to Unforeseen Circumstances (as defined below), CGM will provide all registrants with a credit toward the next User Conference. No further refund of registration fees will be issued. 8. Definition of Unforeseen Circumstances “Unforeseen Circumstances” are defined as events beyond the reasonable control of CGM, including but not limited to: • Acts of nature or elements of nature • Acts of God • War or acts of terrorism • Government regulations or restrictions • Disaster or fire • Labor strikes or civil disorder • Global pandemic or public health emergency • Any other event rendering the conference impracticable or unsafe to hold 9. Changes to the Event CGM reserves the right to make changes to the conference agenda, speakers, schedule, venue, or format (including a virtual format) at its sole discretion without prior notice. Such changes shall not constitute a reason for refund or credit. 10. Acceptance of Terms By submitting your registration, you acknowledge that you have read, understood, and agree to the terms outlined above. 11. Miscellaneous i. Entire Agreement. This Agreement will supersede any or all prior oral or written forms of understanding between the Customer and CGM regarding the Conference. This Agreement may not be amended or modified except in writing signed by both Parties. ii. Severability. If any provision of this Agreement is invalid or is unenforceable, the Parties intend that the remainder of the Agreement will be unaffected. iii. Relationship of the Parties. The Parties are independent contractors. Nothing in this Agreement is intended to create a partnership or joint venture between the Parties. Neither Party is authorized to bind the other Party to any agreement or other obligation without the written consent of the other Party. iv. Governing Law and Venue. This Agreement, and any dispute that may occur under or related to this Agreement, shall be governed by and construed in accordance with the laws of the State of Texas without regard to conflict of law principles and of the United States of America to the extent such federal laws may pre-empt any applicable Texas law. Any dispute may only be initiated and maintained in the appropriate state or federal court in Travis County, Texas. Prior to the commencement of any formal proceedings against a Party, the Parties shall first attempt in good faith to reach a negotiated resolution. v. LIMITATION OF LIABILITY TO THE FURTHEST EXTENT ALLOWED BY LAW, CGM IS NOT LIABLE TO USER WHATSOEVER FOR ANY PERSONAL INJURY CLAIMS, DIRECT OR INDIRECT DAMAGES OF ANY KIND, INLCUDING LOST PROFITS OR INCIDENTALS, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY RELATED TO THE CONFERENCE OR THESE TERMS. ANY PARTICIPATION IN THE CONFERENCE IS AT YOUR OWN RISK. vi. Non-Disparagement. The User agrees during the term of this Agreement to refrain from making oral or written false derogatory or disparaging remarks concerning CGM. 12. Privacy Policy i. User understands and consents to the usage of its data described in this paragraph. The information given to Company by User will be used by Company to fulfill Company’s event management obligations pursuant to the Agreement. User’s data may be transmitted to third parties, Company’s agents and or subsidiaries as reasonably necessary to fulfill this purpose. User’s data will not be sold to any third-parties or used for any purpose unrelated to this Agreement. By consenting to these terms, User consents and agrees to the usage of its data by Company to fulfill Company’s event management obligations under this Agreement. IN WITNESS WHEREOF, this Agreement is signed below by an authorized representative of the User.